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Why iWare


The information is all there, so why can't we use it? Does your company face this problem?

A typical organization has many islands of data and information - often disconnected and duplicated across departmental boundaries. The challenge of connecting these islands of information is doubled because information and knowledge are actually in two forms, Explicit and Tacit.

iWare™ provides a framework to not only capture, map, link, view and share the traditional Explicit knowledge, but also to capture the Tacit knowledge through a form of electronic notes and reminders.

Explicit knowledge: Documents, files, spreadsheets, assets, inventory, financials, databases, and engineer drawings, are classic examples of explicit knowledge.

Tacit knowledge: Includes the intuitions, perspectives, beliefs, and values that people develop over time. Tacit knowledge is the knowledge that comes through education supplimented by on the job experience. Tricks of the trade and rules of thumb are learnt. Know-how based on situations seem before are developed. This is what makes up the body of tacit knowledge in all organizations.

Capturing your organization's Knowledge and providing it to the "right people at the right time" will prevent re-creating the wheel or making the same mistake over and over again.

iWare™ is CanWeb's Knowledge Management Solution that works with, rather than replaces, your existing Information Technology strategies. It seamlessly integrates itself into the current structure of any company through the use of standard connectivity technology like COM/DCOM, LANs, WANs, intranets, and the internet.

iWare™ provides a knowledge management "engine". The "dashboards" are industry and activity specific, user selected screens that can be knowledge enabled using iWare technology. Information and knowledge relevant to the task at hand can be accessed by clicking on hotspots on the computer program or graphics screens in use. By using the existing program environments, iWare provides an environment that allows your employees to share information and knowledge easily.

You need only identify and link information once within iWare™. The next time the information is needed within a process "It Just Shows Up!" at the click of a mouse button for the next user. This powerful "Linking" ability separates iWare™ from the traditional "Search and Retrieve" solutions.

By making data and information as accessible as possible, not only the number of people extracting the knowledge increases, but also the number of people who contribute knowledge and information increases.

The raw data that we all collect is useless unless it is linked to some process or business application. Giving a person the right information at the right time and place can generate true knowledge.

"Data becomes information when it becomes relevant to what you are doing. Information becomes knowledge when it is used in the successful completion of a task, thereby transforming information into action, efficiencies and profitability."